Merry Christmas to all of you! As a small gift, I’d like to share the principles of one of my favorite books of all time – “How to Win Friends & Influence People” by Dale Carnegie. If you haven’t read the book, please make sure to include it in your reading list for 2010. If you have read it, I suggest reading it again and applying the principles taught in the book.

Six Ways to Make People Like You

1) Become genuinely interested in other people

2) Smile

3) Remember that a person’s name is to that person the sweetest and most important sound in any language

4) Be a good listener. Encourage others to talk about themselves

5) Talk in terms of the other person’s interests

6) Make the other person feel important – and do it sincerely

Win People to Your Way of Thinking

1) The only way to get the best of an argument is to avoid it

2) Show respect for the other person’s opinions. Never say, “You’re wrong.”

3) If you are wrong, admit it quickly and emphatically

4) Begin in a friendly way

5) Get the other person saying “yes, yes” immediately

6) Let the other person do a great deal of talking

7) Let the other person feel tat the ideas is his or hers

8) Try honestly to see things from the other person’s point of view

9) Be sympathetic with the other person’s ideas and desires

10) Appeal to the nobler motives

11) Dramatize your ideas

12) Throw down a challenge

Be a Leader – A leader’s job often includes changing your people’s attitudes and behavior. Some suggestions to accomplish this:

1) Begin with praise and honest appreciation

2) Call attention to people’s mistakes indirectly

3) Talk about your own mistakes before criticizing the other person

4) Ask questions instead of giving direct orders

5) Let the other person save face

6) Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise.”

7) Give the other person a fine reputation to live up to

8) Use encouragement. Make the fault seem easy to correct

9) Make the other person happy about doing the thing you suggest

Merry Christmas! If you really want to win friends and influence people, try as much as you can to apply these principles into your daily lives.  Reread the book and reflect on the clear examples of successful people who have incorporated these principles.

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